Your Guide to Making a Successful E-Commerce Website in Dubai , UAE

E-Commerce Website  Development in UAE  – Call 04 27 30 845

Your Guide to Making a Successful E-Commerce Website in UAE

First, you’ll need to figure out a few things regarding what you’ll sell. Then, you can get to building your online store!

E-Commerce website Development Basic Requirments

  1. Create your product.
  2. Determine to price for your online store.
  3. Figure out shipping options.
  4. Choose your E-Commerce platform.
  5. Pick a domain name and brand.
  6. Build your E-Commerce website.
  7. Set up your merchant account. (Payment Gateway )
  8. Add an SSL certificate to your website.
  9. Start selling online!


Before we go into the details first I will briefly explain what payment gateway is and how it works.

Payment Gateway is a middle-man that securely takes money from your customers and sends it to your bank account. Payment Gateway is a processor that helps in authenticating and authorizing transactions between your customer and your bank.

A payment gateway is crucial for any online business because that is how merchants receive credit card payments(Electronic Payment). A payment gateway is just that – a gateway. It is part of the process that approves or declines a transaction.

Here are the key steps in the gateway’s role:

  • Collection: When a purchase is made on your site, the credit card details that the customer enters are sent to your payment gateway.
  • Authorization: You’ll then receive a notice that the sale has been approved. That’s your go-ahead to deliver the purchased service or product.
  • Settlement: Finally, the last part of the process (and the most crucial for an online business owner) is when the data from the transaction is verified by your bank and the money is deposited into your account.


Customer places order. Merchant securely transfers order information to the payment gateway. The transaction is then routed to the issuing bank or the 3D secure page to request transaction authentication. After the authentication process is successful, the transaction is then authorized or declined (depending on funds available in the customer’s account) by the issuing bank or card (VISA, MASTER, MAESTRO, American Express). Payment gateway accordingly sends a message to the merchant. The banks settle the money with the payment gateway and then the payment gateways settle the money to the merchant.


A brief summary of all the important information regarding gateways are presented below:

Payment Process
Payment Gateway Dubai

Initially known as Innovate Innovate Payments, it was once considered as one of the best startups of UAE. Telr offers its service in more than 120 currencies worldwide. One of the unique features of Telr is that they offer their services in developing countries like Indonesia and Pakistan. Their yearly maintenance cost are $ 95 , $27 and $13.5 for entry, small and medium level accounts respectively. There is also no charges on the remittance to the merchant account for entry level plan. Their service charges are mentioned below:


CashU was established in 2002 with the sole purpose of serving customers in UAE but it has now become very popular in Europe as well. Interestingly CashU offers free account creation and has the maintenance charge of 1$ per year which is lowest in the market. There per transaction charges depends on the the amount of transaction. A complete list of all the charges can be found here. Quite recently CashU has also started their virtual credit card service with the collaboration of MasterCard. UAE residents with a registered CASHU account will be able to create their Virtual MasterCard Prepaid Card instantly, to make payments on e-commerce portals that accept MasterCard.


Payfort is one of the most widely used payment gateways in UAE region. There is no setup fee for their starter packages. There is no monthly charges for the starter package but $27 per month for mid-tier account. Commission rates are 2.99% and 2.65% respectively. With the collaboration of an online e-commerce giant in UAE, PayFort has also launched their Card-On-Delivery(COD) service. Basically, Card-on-delivery means that payment-on-delivery customers will now have a choice of paying by cash or by card. The delivery agents are able to process all major credit and debit cards using a mobile card machine.


Started in India, CCAvennue is now a popular payment gateway option in UAE. They also offer zero setup fee option but that it comes with a large monthly maintenance fee of $54.45. They also charge 3% on every transaction. CCAvenue is quite certainly an expensive option but they also offer a couple of free services like fraud prevention and 24/7 on-call support. They also support all major e-commerce platforms.


CyberSource is a part of well known international firm VISA. They operate in more than 190 countries around the globe and offer multiple solutions. CS also supports digital payment methods such as Apple Pay and Android Pay, as well as regional digital wallets such as Alipay, and KCP. Below are the details of their service charges:


A Bahrain based service provider which topped the list of best business start-ups In 2016 compiled by Forbes.They are offering their services in 168 currencies. You can setup complete PayTabs system in less than 24 hours. There is a number of ways you can integrate PayTabs like Plug-in, iFrame, SDK or direct integration by use of API. Currently, they are charging 2.85 % + 1 AED per transaction.

The setup cost is $400 while each withdrawal costs up to $15. Paytabs is not charging any monthly or annual maintenance fee.


Working since 2010 checkout started their service in UAE in 2014. They are charging 0.95% + 20 cents per transaction for European cards and 2.90% + 20 cents on non-European cards. They also charge $500 for one-time setup. They accept all the major credit cards around the world. They are also offering one the best fraud management system which they named as “Prism Risk Management System”.


While 2Checkout is a USA based service provider but it is very popular in MENA region. They are charging 3.9% + 45 cents per transaction while serving in 87 currencies. They are also charging 1.5% for the customers outside UAE and $25 for every chargeback. These costs may look high but at the same time, there is no set-up fee as well as no monthly maintenance fee.


Hyperpay is basically a Saudi Arabia based payment gateway but they offer their service in UAE as well. HyperPay has more than 100 partners from a wide variety of banks to well-known credit card companies. It also offers very easy integration with major e-commerce platforms i.e WordPress and Magento. HyperPay offers one of the best and highly secure fraud management system


As there is a number of options available and each one has its own advantages and disadvantage but you have to decide what will work for you. One thing to keep in mind is that you might opt for a basic package for any of the gateway which might look lucrative now but as your e-commerce website in UAE grows you will have to go for the enterprise or the premium version of that gateway. You have no other option to buy that expensive package. So before choosing anyone, plan well for the future.

Website Design – What is Website Design?

What is Website Design?

Website Design, is the process of creating the graphic design of each part of the website, and turning that into code (HTML/CSS, PHP , & ASP etc.) that is suitable for the internet.

Our Website Design Principles

We make all our website designs conform to the following rules:

  • W3C standards-compliant
  • Cross-browser consistency for stability
  • Clear navigation, to make the site easy to use your clients
  • Make text easy to read
  • Organise content in an intuitive manner
  • Make the website reflect the personality of the company

How long will it take?

This will vary depending on the project and also depending on how busy we are at the time. If you are in a rush to get the website completed then we may be able to push your job to get it completed quickly. The quickest we are likely to be able to complete your site is 2 weeks.


How much will it cost?

Website is different so it is not possible to give a price right now but we work with you to figure out exactly how long the site is going to take in work hours and then we price the site based on this.

How we work.?

It is important that the development process is clear and allows the client and developer to work together in the most productive way. Below is a description of the key stages we will work through with you during the development process.


Firstly we’ll work with you to find out what it is you need from your website. This will include what the business goals for the website are, who visitors to your website will be and what you want them to be able to do, how the website should look in terms of existing branding or the image you want to portray and any technical requirements you may have.


Once we have your requirements we can look at what content will need to go on your website e.g. text, images, downloads, video, flash. The content will be informed by the requirements as it will need to communicate your message(s) to visitors and prompt them to take the action you want.


Now we know what the content is going to be we can start to structure it and decide what pages are needed and how they should be grouped and linked together. For complex sites we may also look at the different a visitor could take through your website.


The design stage may begin before the structure has been finalised but once this has happened and we know what pages there will be and what will be on them we can finally give you an idea of what the finished website will look like.


Once we have all the content and have finalised the structure and design we can begin to build the pages of your website.


Do you want to redesign?

Your website might be the most aesthetically pleasing piece of work on the Internet, but if Search Engine Optimization (SEO) has not been taken into account during the design phase, you might need to totally redesign your entire website. This might come as a shocker to you especially if people tell you how cool your site looks or if you win design awards. You might also need a redesign if your website’s interface has not changed for many years. It might give people the impression that you do not about staying current. A website that looks like it is from the 90s is definitely not good in 2011 and going forward.

A website fully created in Flash will require a redesign as soon as possible. The reason for this being SEO. Search engines cannot read the content of your website if all of it is contained in Flash elements. A full Flash website might be okay if you are a large, well-known corporation, but chances are, if you are reading this article, you aren’t a large well known company, and therefore, you should not be using Flash as your main way to display the content on your website. Similar effects can now be accomplished with techniques such as Javascript if you are really concerned about them, which will still allow your site to be indexed and read by the search engines.

If your website is loading slowly, and you have a good host, you are probably using too many images with large files sizes. There are many techniques to lower the file size of images, but you should consider redesigning the website to use less images and more of the modern coding technique, CSS, to accomplish the coloring you want.

Our Hosting Partners

Our hosting partners are UK-based companies who are pioneers in developing innovative online solutions. Thanks to this fruitful partnership, a joint network has been set up, accommodating more than 21 000 web hosting accounts and 53 000 domains


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