High quality IVR prompts in U.A.E
1)Scripting
Your callers are on hold. It’s a great opportunity to promote your company and the products and services it offers; it’s also a great opportunity to provide some generic content and tips that will interest callers. It’s called being abundant and in today’s business climate, being abundant can yield dividends by increasing client satisfaction and loyalty.
This information may be implemented in any on hold program for any length of time. Mix and these messages with some personalized marketing content for a complete Message On Hold program. Once you’ve built your script please send to us for review and pricing.
2)Finding the right voice talent for your prompt
Finding the right sound for your brand is difficult. You need to consider your target audience. What type of voice will they be expecting to hear when they call in? Is it an authoritative, business-like, professional voice? Or are you trying to confer a feeling of warmth and trust? You want to set the tone for the call, putting the caller in the correct state of mind, whether that is at ease, or hurried, or eager to purchase.
3)Selecting your new voice actor for the right sound
After selecting the voice actor you want to work with, we suggest listening to their sample recording many, many times. Think about how words sound, the inflection of the voice, and determine how you want the prompt to be paced. By providing specific instructions, you will ensure you get exactly the recording your brand needs.
4)Editing the audio with Background Music
After Finishing the recording you can select any music from our music back up
5)Installation format for PABX
After your confirmation we will convert the raw file to your required format
Wave, mp3, VOX, U-law, A-law etc.
For more information please visit www.brightdxb.com or call 042730845 and 052 9746578, http://www.brightdxb.com/artists.php